Action Plan for using email
A.) Have a clear and concise subject for the subject line, so it is easy to locate in the inbox and easy for someone find out what the email contains at a glance.
B.) Make sure to address the person you are sending the email to in a professional manner by using Mr. Mrs. Ms. Dr. etc before their name.
C.) When creating the body of the email make sure to use correct grammar and spelling and use spell check at the end to make sure everything is correct. Try not to include any unnecessary information. Be straight forward and to the point.
D.) Avoid using abbreviations and emoticons.
E.) Maintain a professional attitude throughout the email.
F.) Close with your standard email signature.
G.) Read through the completed email and try to compare it to how you would word it if you were speaking with the recipient in person and professionally before hitting the send button.
A action plan for texting and posting on Facebook and Twitter would differ from the action plan above for a professional email in that for texting and posting on Facebook and Twitter abbreviations and emoticons are acceptable and also using these forms of communication is in a more relaxed and casual conversation. While it is still a good idea to read over your post before submitting, if only to make sure that your meaning will come across clearly. Also when texting and posting on Facebook and Twitter you don’t need to have a heading to address the person you are talking to or a closing signature. This is partly because most social media post are more like announcements than direct communication with individuals.